Frequently Asked Questions
Everything you need to know about shopping with Flex®.
What is the Flex® shipping policy?
We offer standard shipping globally, with delivery typically taking 3-7 business days. Orders over $100 qualify for free standard shipping.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with tags attached. Visit our returns portal to start your request.
How do I find my correct size?
Every product page features a detailed size guide. Since our fabrics are designed for high-performance stretch, we recommend sizing down if you are between sizes for a more compressive fit.
What payment methods do you accept?
Flex® accepts all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Flex® apparel?
To maintain the integrity of our performance fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Can I track my order in real-time?
Yes. Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey.